The principle behind smart notifications is simple. The user creates a Notifications Rules Set containing 3 basic definitions:
- When to send the notification (trigger);
- The reference value for the notification (parameter);
- Who to notify (receiver).
The next step is to associate this Notification Rules Set to an existing contract. When the contract is ACTIVE, the system will monitor the activities based on the contract progress and the worklogs the teams enter.
Whenever the activities performed to reach the specified parameters, the system will alert the related audience so they can take the necessary actions.