For any question related to the apps, suggestions of new features, reporting a bug, etc, you can access our Support Portal. This is our primary channel for resolving any customer questions.
Whenever a ticket is submitted from the Customer Portal, it is analyzed and classified by the support team according to criticality and priority.
For reference, we use the following SLAs to classify the tickets:
We also have the following e-mail addresses you can reach out to us:
For support and questions related to the products: email@example.com
For commercial contacts, partnerships, and other related questions: firstname.lastname@example.org
Please check our EULA documentation here: MindPro - EULA